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Salesforce Moves to Acquire Momentum in Strategic Expansion
Salesforce Acquisition

Salesforce Moves to Acquire Momentum in Strategic Expansion

Salesforce has finalized a deal to purchase Momentum, a top platform for revenue orchestration and conversational insights. Through the acquisition, Slackbot and Agentforce 360 will be able to directly apply the insights gained from the ingestion and analysis of unstructured data from third-party voice and video channels to agentic processes.  Extracting insights from customer discussions […]

February 20, 2026 CloudMetic Team
Step-by-Step Guide to Implementing Salesforce Education Cloud
Salesforce Education

Step-by-Step Guide to Implementing Salesforce Education Cloud

As the digital education ecosystem evolves, the demand for powerful customer relationship management (CRM) platforms is increasing in institutions. Institutions can adopt Salesforce Education Cloud implementation for admissions, communication, data-driven decision-making, and centralized control. Salesforce Education Cloud implementation is a structured process. It involves proper strategy and new technology. A phased approach is essential to […]

February 20, 2026 CloudMetic Team
Salesforce Announces Cimulate as Its First Acquisition of 2026
Salesforce General

Salesforce Announces Cimulate as Its First Acquisition of 2026

Salesforce has announced a definitive deal to buy Cimulate, an AI firm focused on agentic commerce and product discovery. This is part of a bigger effort to enhance Agentforce Commerce, Salesforce’s AI-powered online shopping platform. An Introduction to Cimulate Cimulate seeks to provide “AI-native shopping experiences, powered by context” by incorporating artificial intelligence into search […]

February 12, 2026 CloudMetic Team
Salesforce and Anthropic Expand Claude’s Business Intelligence Through Slack and Agentforce 360
Salesforce General

Salesforce and Anthropic Expand Claude’s Business Intelligence Through Slack and Agentforce 360

Salesforce has released new, bi-directional extensions in Claude that support Anthropic’s Model Context Protocol (MCP) Apps. These will allow users to seamlessly exploit the outputs in Salesforce and import crucial Salesforce context into Claude, starting with Slack and extending throughout Agentforce 360, all without sacrificing security or safety.   Though they need adaptations to function in […]

February 10, 2026 CloudMetic Team
Salesforce Announces Slackbot’s General Availability: What’s New and What’s Changed
Salesforce General

Salesforce Announces Slackbot’s General Availability: What’s New and What’s Changed

Salesforce has announced the extensive availability of Slackbot, which will be rolled out to Business+ and Enterprise+ clients in phases beginning yesterday and continuing through January and February. In a statement issued on January 13, the CRM giant stated that the new version of Slackbot will be gradually rolled out to customers on specific plans, […]

January 20, 2026 CloudMetic Team
Salesforce Education Cloud: Complete Guide for Educational Institutions
Salesforce Education

Salesforce Education Cloud: Complete Guide for Educational Institutions

Imagine a service that connects students, parents, teachers, and staff to your institution, where classroom engagement, admissions, alumni relations, and career guidance all happen in one place. That’s the Salesforce Education Cloud. In the modern education landscape, institutions are facing high pressure to improve students’ outcomes, build lasting relationships, and streamline operations. Traditional systems often […]

January 17, 2026 CloudMetic Team
Salesforce Manufacturing Cloud: Features, Benefits & Pricing
Salesforce Manufacturing

Salesforce Manufacturing Cloud: Features, Benefits & Pricing

Salesforce Manufacturing Cloud is a CRM platform specifically designed for the manufacturing industry. It brings sales, operations, and finance teams onto a single platform, helping manufacturers forecast sales more accurately, manage complex contracts, and gain real-time visibility into demand trends. By combining CRM data with operational insights, it enables better planning, stronger customer relationships, and […]

January 16, 2026 CloudMetic Team
Salesforce Spring Release 26 is Here, with 10 New Tools Updates
Spring Release

Salesforce Spring Release 26 is Here, with 10 New Tools Updates

Salesforce recently announced the Spring ‘26 Release, which will offer powerful new AI, analytics, and automation capabilities to the customer experience beginning February 23. The release unites selling service and data analytics, allowing businesses to speed their journey to become an Agentic Enterprise, in which human knowledge and AI agents collaborate to deliver customer success.  […]

January 12, 2026 CloudMetic Team
Salesforce For Real Estate: A Complete Guide
Salesforce Integration

Salesforce For Real Estate: A Complete Guide

The real estate industry moves fast. Deals progress quickly, clients expect instant responses, and competition is extremely fierce. Yet many real estate businesses still rely on spreadsheets, memory, and sticky notes for managing their high-value assets: relationships. This is where Salesforce for real estate can change everything. This is not just some software tool. This […]

January 6, 2026 CloudMetic Team
How is Salesforce Used in Healthcare
Salesforce Health Cloud

How is Salesforce Used in Healthcare

CRM (Customer Relationship Management) is software used to manage customer interactions and data; Salesforce has evolved into a leading cloud platform offering a wide range of products, tools, and solutions for managing data, workflows, and customer engagement. According to Fortune and other indicative metrics, Salesforce is one of the greatest and most innovative companies in […]

December 22, 2025 CloudMetic Team

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