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Salesforce Introduced Marketing Cloud Advanced Edition at Dreamforce
Marketing Cloud

Salesforce Introduced Marketing Cloud Advanced Edition at Dreamforce

Most of us are aware that Marketing Cloud Growth Edition made a sensation earlier this year, as we labeled it the first iteration of Marketing Cloud on the core. Technically, it is a Marketing Cloud Product built on top of Data Cloud, which has become the new foundation for the Salesforce platform.  Salesforce Marketing Cloud […]

December 23, 2024 CloudMetic Team
Salesforce Agentforce 2.0: The Future of Customer Engagement is Here
Agentforce

Salesforce Agentforce 2.0: The Future of Customer Engagement is Here

Salesforce, today launched Agentforce 2.0, the most recent version of Agentforce, the digital labor platform for organizations, complete AI solutions with trusted, autonomous AI agents in the flow of work.  The release includes a new library of pre-built abilities and workflow integration for quick customization, the ability to deploy Agentforce in Slack, and improvements to […]

December 18, 2024 CloudMetic Team
Salesforce Enhances Heroku for Simplified Cloud-Native App Delivery
Salesforce General

Salesforce Enhances Heroku for Simplified Cloud-Native App Delivery

Today, Salesforce announced several changes to Heroku, a platform as a service (PaaS) solution that allows teams to design, deploy, and scale contemporary apps entirely in the cloud. Heroku’s latest version improves platform performance and operational ease with fully integrated infrastructure services such as Amazon Elastic Kubernetes Service (KS), Elastic Container Registry (ECR), AWS Global […]

December 10, 2024 CloudMetic Team
Salesforce Agentforce is Now Available on AWS Marketplace
Salesforce Agentforce

Salesforce Agentforce is Now Available on AWS Marketplace

Salesforce recently announced that its goods are now available to Canadian clients on the AWS marketplace, a curated digital catalog with over 20,000 product listings. This will make it easier for businesses of all sizes to discover, test, purchase, deploy, and manage solutions from AWS partners.  Salesforce products are now accessible on AWS Marketplace, including […]

December 10, 2024 CloudMetic Team
ezCater Simplifies Food Ordering for the Workplace with Agentforce
Agentforce

ezCater Simplifies Food Ordering for the Workplace with Agentforce

#1 CRM and #1 food tech platform collaboration, ezCater partnership with Salesforce to order food for workspace and deliver a more personalized customer experience. The Boston-based company is utilizing Agentforce and Data Cloud to assist in reducing the issues of ordering food for the workspace and provide more tailored client interactions. From simple activities like […]

December 10, 2024 CloudMetic Team
Welcome First-of-Its Kind AI Agent | Salesforce Agentforce Testing Center
Salesforce Agentforce

Welcome First-of-Its Kind AI Agent | Salesforce Agentforce Testing Center

Salesforce just released the “First-of-its-Kind” Agentforce Testing Center, which is an agentic lifecycle management platform for automating Agentforce testing. Prototype agents in secure Sandbox settings, then transparency governs consumption at scale. AI Agents represent a new software paradigm. They are intelligent systems capable of reasoning ad acting on behalf of customers and staff. However, in […]

November 22, 2024 CloudMetic Team
Step-by-Step Expert Salesforce Implementation Guide
Implementation

Step-by-Step Expert Salesforce Implementation Guide

Salesforce is a highly effective Customer Relationship Management (CRM) platform that has revolutionized the way businesses manage relations with their customers and can simplify operations. That’s why most of the biggest and prominent organizations like Toyota, Spotify, Canon, etc trust Salesforce. It allows organizations to connect with customers, optimize sales processes, deliver better customer service, […]

November 18, 2024 CloudMetic Team
OpenTable Accelerates Global Customer Service Growth with the Power of Agentforce
Agentforce

OpenTable Accelerates Global Customer Service Growth with the Power of Agentforce

OpenTable is employing Agentforce to provide faster, more personalized customer care with autonomous AI agents, freeing up the company’s human team to focus on more time-consuming, complex activities.  OpenTable is a global pioneer in restaurant technology, assisting 60,000 businesses in seating 1.7 billion guests each year. To create outstanding customer experiences on such a large […]

November 14, 2024 CloudMetic Team
New Salesforce Agentforce Accelerator Empowers Non-Profits for Greater Impact
Salesforce Agentforce

New Salesforce Agentforce Accelerator Empowers Non-Profits for Greater Impact

Salesforce Announcement is Salesforce Agentforce Accelerator for Impact, a project geared to assist nonprofits in leveraging Agentforce, a new layer on the Salesforce Platform that allows businesses to build and deploy AI agents that can take autonomous action across any business function.  This Salesforce Accelerator will provide technology, financing, and expertise to assist organizations in […]

November 5, 2024 CloudMetic Team
New Salesforce Government Cloud Premium for Top Secret Innovation US
Salesforce General

New Salesforce Government Cloud Premium for Top Secret Innovation US

The new Salesforce Government Cloud Premium is a new SaaS and PaaS service with Top-Secret authorization from the United States Government that makes the Salesforce Platform available for Top-Secret use cases.  Salesforce Government Cloud Premium offers U.S. national security and intelligence companies the ability to use a dedicated environment for no-code, low-code, and pro-code application […]

October 23, 2024 CloudMetic Team

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