New Salesforce Agentforce Accelerator to help Non-Profit

New Salesforce Agentforce Accelerator Empowers Non-Profits for Greater Impact

Salesforce Announcement is Salesforce Agentforce Accelerator for Impact, a project geared to assist nonprofits in leveraging Agentforce, a new layer on the Salesforce Platform that allows businesses to build and deploy AI agents that can take autonomous action across any business function.

This Salesforce Accelerator will provide technology, financing, and expertise to assist organizations in developing and customizing AI agents, allowing them to increase operational and scale community impact in the AI-powered future.

Purpose of this Salesforce Agentforce Accelerator

With organizations facing workforce shortages and fatigue, AI agents can help their teams provide more impactful initiatives and address some of the world’s most serious social and environmental concerns.

• Agents are at the center of this transition, offering 24-hour support that allows NGOs to address vital issues like poverty, natural disasters, hunger, and climate change concerns that do not end when humans clock out.
• Agents can autonomously manage duties such as donor interaction, fundraising, and logistics, ranging from answering volunteers’ queries and arranging shifts to creating impact reports, summarizing case notes, and providing service referrals, thereby improving the NGO’s community involvement.

Scaling Success | Nonprofits Use Agentforce to Drive Impact

From education climate action, charities from prior Salesforce Agentforce accelerators are already using Agentforce to improve operations and boost impact.

College Possible is employing AI agents to help college coaches better serve students with resources and deadlines, including assisting them with the financial aid application process. Students and college coaches will soon have 24/7 access to agents who can answer questions and escalate complaints.
Good360 is enhancing its disaster response product placement system with agents, with disaster response as a primary focus, to ensure donated items reach the proper areas effectively while reducing waste and emissions.
Per Scholas uses agents to assist students and coaches in drafting resumes as a foundation for future development.

How the Salesforce Agentforce Accelerator Works

Salesforce Agentforce Accelerator helps Agents for Impact offer NGOs technology, financing, and pro bono experience to help them create and develop AI-powered agent solutions.

• Solutions chosen for the accelerator will be examined for viability and alignment with Salesforce products, ensuring the greatest fit and maximum impact.
• The accelerator will provide a batch of organizations with $2 million in grants as well as a two-year contract for donated Salesforce tools to help them realize their mission.
• Selected businesses will also receive six months of rigorous coaching from Salesforce professionals and pro bono volunteers, as well as twelve months of one-on-one advising on topics such as generative AI, product design, and solution architecture.
• Nonprofits in any focus area can apply to participate in the accelerator by November 19, 2024. The selected organizations will be notified in March 2025.

What Salesforce Says?

Through this new accelerator, we assist organizations in deploying AI-powered agents to supplement their lean workforces, improve operations, and deliver real impact at scale.

Suzanne DiBianca, EVP and Chief Impact Officer, Salesforce

Conclusion

This is the end of this article, we hope you get the complete information about this new Salesforce Agentforce Announcement. For more Salesforce updates follow us at CloudMetic to get updated with every release regarding Salesforce.

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New Salesforce Agentforce Accelerator Empowers Non-Profits for Greater Impact

Purpose of this Salesforce Agentforce Accelerator

Scaling Success | Nonprofits Use Agentforce to Drive Impact

How the Salesforce Agentforce Accelerator Works

Conclusion

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