Salesforce AgentExchange | The Trusted Marketplace for Agentforce

Salesforce AgentExchange | Empowering Agentforce with a Smarter Marketplace

Salesforce recently announced AgentExchange, the trusted marketplace and community for Agentforce, which is built into Salesforce. Creating new opportunities for partners, developers, and Agentblazers to engage in the rapidly growing $6 trillion digital labor market.

Building upon the success of Salesforce AppExchange. AgentExchange, the world’s first and largest enterprise cloud marketplace with over 13 million app installations, increases the capabilities and ecosystem of Salesforce’s digital labor platform, Agentforce.

AgentExchange opens with over 200 first partners and hundreds of ready-made actions, themes, and templates that have undergone extensive security and customer testing. These tools, when combined, will enable enterprises to easily design and deploy AI agents, boosting productivity, efficiency, and innovation in any profession or industry.

Accelerating our execution speed is crucial to Goodyear’s ability to meet our customers’ needs and maximize our overall value proposition. We’re pleased about how AgentExchange’s ready-to-use solutions can improve our speed, efficiency, and customer experience.

Mark Stewart, CEO and President, Goodyear

Partners Driving Innovation: Building Agentforce Components for AgentExchange

Google Cloud: Create Agentforce agents based on Google Search and Vertex AI, with the capacity to access real-time data, news, and events.

Box: Allow Agentforce agents to derive insights from unstructured data and take actions based on that information by interacting with Box content using natural language.

Docusign: Automates procedures and increases productivity by generating agreements, routing signatures, tracking status, and providing important insights.

Workday: Simplify important employee self-service operations like onboarding, benefits management, and career development to free up HR teams while drastically improving the employee experience.

Introducing New Features in AgentExchange and Agentforce

New Partner Built Components

Partners and Agentblazers can now provide four sorts of agentic components:

• Prompt Templates: Pre-written, reusable prompts can help agents obtain information, assist users, and achieve specified goals while also ensuring consistent interactions.
• Actions: Expand the capabilities of Agentforce agents by adding new connectors such as Apex, flows, APIs, and prompts to design industry-specific components.
• Agent Templates: Deliver full AI solutions by merging different topics and utilizing the strong actions developed by partners, complete with metadata and cross-topic global instructions.
• Topics: Focus and improve agent behavior by organizing actions and instructions around a single goal or job. This helps to ensure that agents give consistent outcomes and stay within parameters.

Easily Discover, Try, and Buy AI Solutions

AgentExchange makes it easier to locate and deploy trustworthy AI solutions. Customers can research AgentExchange solutions directly on the marketplace or through Salesforce’s Agent Builder tool to find the best fit for their use case, product, or industry.

Use Standard and Slack Actions

Partners and Agentblazers can now provide out-of-the-box Agentforce actions, such as Slack, in bundled Agentforce topics and templates on the AgentExchange. These activities provide partner-delivered agents with built-in CRM and Slack features, such as opening a case, canceling an order, updating a Slack canvas, searching Slack, and sending direct messages.

Access Reliable, Industry-Specific Agent Solutions

AgentExchange links organizations with Salesforce partners who are highly skilled in specific sectors. Businesses can use pre-built, configurable solutions to meet specific difficulties, expediting AI adoption and increasing its impact. Every solution offered on AgentExchange has undergone rigorous security reviews and consumer feedback, ensuring trustworthiness.

Collaborate and Innovate With Agentforce

AgentExchange promotes a collaborative ecosystem in which organizations, partners, and individual Agentblazers can interact, share best practices, and develop, speeding the adoption of agent-based AI.

AgentExchange opens up new technology and markets for Docusign, broadening our reach and influence. We worked together with Salesforce to create agent actions that smoothly integrate into our clients’ workflows. Our sales and service customers will be able to use Agentforce and Docusign to automate typical agreement-related processes without having to develop their own proprietary agent technology,” said Larry Jin, VP Product Management at Docusign.

Conclusion

That wraps up our blog! We hope this gave you a clear understanding of Salesforce AgentExchange and its capabilities. Stay tuned for more updates, follow us at CloudMetic for the latest insights and innovations.

Note: sales@cloudmetic.com. We are a top-rated Salesforce certified consultant and Salesforce service provider with a 5-star rating on Appexchange.

Salesforce AgentExchange | Empowering Agentforce with a Smarter Marketplace

Partners Driving Innovation: Building Agentforce Components for AgentExchange

Introducing New Features in AgentExchange and Agentforce

Conclusion

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