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How Salesforce Marketing Cloud Enhances Multi-Channel Marketing
Marketing Cloud

How Salesforce Marketing Cloud Enhances Multi-Channel Marketing

Managing many marketing platforms might be difficult. You have to be proactive on email, social media, mobile, and maybe even run ads – while also keeping a single and appealing tone. But what if there was something that could simplify everything and make it simple for you to reach your customers across all of these […]

August 6, 2024 CloudMetic Team
Navigating Salesforce CPQ: Tips for Accurate Quotes and Efficient Sales Processes
Implementation

Navigating Salesforce CPQ: Tips for Accurate Quotes and Efficient Sales Processes

In today’s world in sales, environment and speed are extremely important. Salesforce CPQ (Configuration, Pricing and quotes) that stands as a game changer thus improving the quoting process and boosting productivity. But learning this powerful tool might be intimidating. Don’t worry, this article will tell you how to navigate Salesforce CPQ and optimize its capabilities […]

August 2, 2024 CloudMetic Team
Salesforce and Workday Partnership | A New Joint AI Venture
Salesforce General

Salesforce and Workday Partnership | A New Joint AI Venture

Salesforce and Workday, two of the most popular cloud platforms in business, have announced a strategic partnership that will include an AI-powered assistant, a common data foundation that combines Workday’s HR and financial data with Salesforce’s CRM data, and a native Workday integration with Slack, which Salesforce acquired in 2021.  Salesforce’s new Agentforce Platform, and […]

July 31, 2024 CloudMetic Team
Welcome Salesforce Einstein Service Agent: First Fully Autonomous AI Agent
Salesforce General

Welcome Salesforce Einstein Service Agent: First Fully Autonomous AI Agent

Salesforce has announced Einstein Service Agent, its first completely autonomous AI agent. With its ability to understand and respond to a wide range of service issues without preprogrammed scenarios, Einstein Service Agent renders traditional chatbots obsolete, assisting in making customer service significantly more efficient. Salesforce Introduces Einstein Service Agent Salesforce unveiled its first completely autonomous […]

July 19, 2024 CloudMetic Team
Mulesoft AsyncAPI Support to Help AI-Powered Customer
MuleSoft

Mulesoft AsyncAPI Support to Help AI-Powered Customer

MuleSoft announced an open beta for AsyncAPI support in the Anypoint Platform, which will help adopt event-driven architectures (EDAs). Businesses can create end-to-end connections for event-driven applications, allowing systems to handle and respond to real-time events efficiently.  The new features make it easier for enterprises to implement real-time customer interactions across multiple apps and systems […]

July 4, 2024 CloudMetic Team
Building Customer Relationships with Salesforce Customer 360
Salesforce Customer 360

Building Customer Relationships with Salesforce Customer 360

In today’s time, only good products or services are not enough to grow a business. It requires personalised and customized customer experience. Salesforce Customer 360 puts customers at the centre of your business. Today’s world is a competitive business world. Salesforce Customer 360 gives you the best customer experience. You will know about building customer […]

June 19, 2024 CloudMetic Team
Salesforce New Data and AI Solution for Consumer Goods Cloud
Salesforce General

Salesforce New Data and AI Solution for Consumer Goods Cloud

Salesforce announced new data and AI capabilities for the Consumer Goods Cloud that will improve the efficiency and intelligence of the whole route-to-market process, from planning to execution. Data cloud for consumer Goods unlocks and combines customer data and industry market research, giving account representatives more insight into buyer preferences to improve retail planning and […]

June 17, 2024 CloudMetic Team
Empowering Business Growth with Salesforce CRM Solutions
Salesforce CRM

Empowering Business Growth with Salesforce CRM Solutions

Businesses are looking for various new ways to grow, remain competitive, and foster sustainable growth. Customer Relationship Management (CRM) technology can prove to be a game changer in this case. Salesforce is a leading CRM solution under CRM technology, which promotes your business growth with the help of enhanced customer engagement, streamlined processes, and insightful […]

June 14, 2024 CloudMetic Team
Advantages of Using Salesforce for Grow Businesses and Start-Ups
Salesforce platform

Advantages of Using Salesforce for Grow Businesses and Start-Ups

In today’s competitive business world, customer satisfaction and efficient operations are very important for businesses. For this reason, the demand for Cloud-based software and its services is also increasing.At present, many companies help businesses and start-ups to grow. Salesforce is a Cloud-based customer relationship management platform which primarily increases efficiency by helping businesses access their […]

June 11, 2024 CloudMetic Team
Salesforce Data Cloud Vector Database to Help Businesses Unify and Unlock Customer Data
Salesforce General

Salesforce Data Cloud Vector Database to Help Businesses Unify and Unlock Customer Data

Salesforce announced the Salesforce Data Cloud Vector Database, which will assist businesses in unifying and unlocking the power of 90% of customer data that is currently imprisoned in PDFs, emails, transcripts, and other unstructured formats.  Organizations are now able to integrate unstructured data sources, including call transcripts, online customer reviews, and support issues, directly into […]

June 10, 2024 CloudMetic Team

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