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Top Salesforce Chrome Extensions to Boost Productivity
Salesforce General

Top Salesforce Chrome Extensions to Boost Productivity

Although Salesforce is an effective CRM, using it on a daily basis can become overwhelming, particularly when working with complex data, switching organizations, or delving into code. Chrome add-ons can help with that. These tools are intended to streamline your workflow, reduce tedious work, and enhance your Salesforce experience. These are the best Chrome extensions […]

July 23, 2025 CloudMetic Team
Introducing the New Salesforce Model Context Protocol: What You Need to Know
Salesforce General

Introducing the New Salesforce Model Context Protocol: What You Need to Know

Salesforce just announced the next important step in open, trusted AI: native Model Context Protocol (MCP) support for its digital labor platform Agentforce, which will go live in July, as well as support for MCP servers on AgentExchange, the trusted Agentforce marketplace. Until now, tech partners have had to deal with a tangle of one-time […]

July 16, 2025 CloudMetic Team
What Does Salesforce Do for Enterprises and SMBs?
Salesforce CRM

What Does Salesforce Do for Enterprises and SMBs?

The market has taken a turn, with customer relationships and competitiveness have increased to unprecedented levels. Businesses-whether a new startup or a giant corporation-need tools and strategies that can help them drive growth, streamline business operations, and build trustworthy customer relationships. Salesforce, the world’s leading CRM platform, offers custom solutions that enable companies to scale […]

July 5, 2025 CloudMetic Team
Salesforce Unveils Agentforce 3 with Command Center Suite
Agentforce

Salesforce Unveils Agentforce 3 with Command Center Suite

Since its initial release in September 2024, Agentforce has been the main topic of conversation within Salesforce and has swiftly emerged as a key component of their AI strategy. Since then, there has been a constant flow of upgrades, with Agentforce 2dx coming out in March and Agentforce 2.0 coming out in December. With the […]

July 4, 2025 CloudMetic Team
Salesforce Recently Announced Net Zero Cloud to Help the Team Meet
Agentforce

Salesforce Recently Announced Net Zero Cloud to Help the Team Meet

The pressures of investors, more stringent regulatory deadlines, and complicated reporting are overwhelming sustainability teams. Sustainability teams still use spreadsheets and manual procedures to retrieve emissions data from disparate systems, even with the quick adoption of AI. This can take months and lead to incomplete reports and lost opportunities. It should come as no surprise […]

June 30, 2025 CloudMetic Team
Salesforce Summer Release ’25 Brings New Agentforce Tools to Elevate Customer Support
Summer release

Salesforce Summer Release ’25 Brings New Agentforce Tools to Elevate Customer Support

Salesforce recently announced the Summer ‘25 release, a complete update that aims to help organizations increase efficiency by integrating intelligent AI bots alongside human staff. The Summer ‘25 edition of Agentforce, Salesforce’s digital workforce solutions for deploying AI agents across any business function, contains hundreds of new features. The version also features product enhancement and […]

June 17, 2025 CloudMetic Team
Salesforce Reveals Marketing Cloud Next: Agentic Marketing to Facilitate Scalable Engagement
Marketing Cloud

Salesforce Reveals Marketing Cloud Next: Agentic Marketing to Facilitate Scalable Engagement

Salesforce launched Marketing Cloud Next, a significant development of its premier marketing solution that marks the end of traditional ‘do-not-reply’ marketing. This is more than just a product launch; it’s a strategic rethinking of marketing, aided by autonomous AI agents who serve as constant partners. Marketing Cloud Next, built directly on the Salesforce Platform, enables […]

June 12, 2025 CloudMetic Team
Salesforce Brings FedRAMP AI to Power Smarter Governance
Salesforce General

Salesforce Brings FedRAMP AI to Power Smarter Governance

Salesforce announced its new FedRAMP high authorization for Data Cloud, Marketing Cloud, and Tableau Next, as well as for Agentforce, the agentic layer of the Salesforce Platform that allows for the development and deployment of autonomous AI agents across any corporate functions. Agentic capabilities are embedded throughout Salesforce’s highly unified and secure platform.  Public sector […]

June 9, 2025 CloudMetic Team
LIV Golf Teams Up with Salesforce to Elevate Fan and Player Experiences Through Agentforce
Salesforce General

LIV Golf Teams Up with Salesforce to Elevate Fan and Player Experiences Through Agentforce

Salesforce and LIV Golf announced a strategic agreement that will bring Salesforce’s digital labor platform, Agentforce, to the ground-breaking global golf league. This agreement will allow LIV Golf to extend its global business infrastructure and operations by utilizing an intelligent, autonomous AI agent to improve fan engagement, player experience, and broadcast innovation.  Agentforce Powers the […]

June 5, 2025 CloudMetic Team
Why Salesforce Health Cloud Is a Game-Changer for Healthcare
Salesforce Health Cloud

Why Salesforce Health Cloud Is a Game-Changer for Healthcare

The healthcare space generally faces multiple unprecedented challenges—from the fragmented data along with rising patient data plus the pressure towards reduced costs while improving outcomes. Wondering why Salesforce Health Cloud is gaining attention? Let’s welcome Salesforce Health Cloud, a perfect platform that’s designed for perfect transformation of healthcare providers that manage patient care. By doing […]

June 4, 2025 CloudMetic Team

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