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New Salesforce Unified Knowledge for Service Agents
Salesforce General

New Salesforce Unified Knowledge for Service Agents

Salesforce Unified Knowledge, a new Release from Salesforce that brings organizational knowledge resources from diverse third-party systems into Salesforce, allowing support agents to be more efficient and answer client situations faster.  When paired with clients’ data from Salesforce Data Cloud, this aggregated knowledge aids in creating accurate and relevant generative AI content for support agents, […]

May 10, 2024 CloudMetic Team
Salesforce Introduced Zero Copy Partner Network to Simplify the Process of Integrating Data
Salesforce General

Salesforce Introduced Zero Copy Partner Network to Simplify the Process of Integrating Data

San Francisco, April 25, 2024 – Salesforce (NYSE: CRM) today introduced the Salesforce Zero Copy Partner Network, a global ecosystem of technology and solution providers that are developing secure, bidirectional zero copy interfaces with Salesforce Data Cloud, allowing data to be actioned across the Salesforce Einstein 1 Platform. Now digital landscape, companies struggle with an […]

May 2, 2024 CloudMetic Team
How Salesforce Development Services Drive Business Success?
Salesforce Development Company

How Salesforce Development Services Drive Business Success?

Salesforce Development Services helps improve customer relation management by automating the whole system. It improves your business growth and enhances customer engagement by using automation and data-driven tools. But not often, Salesforce tools are easy to understand. Companies very often hire Salesforce Implementation Services & skilled individuals to customize & integrate it with different business […]

May 2, 2024 CloudMetic Team
Exploring the Latest Advancement with Salesforce Einstein Copilot’s General Availability
Salesforce General

Exploring the Latest Advancement with Salesforce Einstein Copilot’s General Availability

During its World Tour NYC event today, Salesforce unveiled the general availability of Salesforce Einstein Copilot, its conversational AI assistant for CRM. Originally launched in September last year, Einstein Copilot marks a significant milestone in Salesforce’s journey to establish itself as the premier platform for developing AI assistants for businesses. Additionally, Salesforce introduced platform enhancements […]

April 29, 2024 CloudMetic Team
The Role of Salesforce Consulting Services in Business Growth
Salesforce Consultant

The Role of Salesforce Consulting Services in Business Growth

Today’s business world is changing and utilising your Salesforce in a way that suits the modern dynamics of marketing is a must for all. Understanding the power of Salesforce consulting services in the modern world is vital for long-term success. As companies need to work to overcome obstacles, the link between firms and Salesforce advisors […]

April 24, 2024 CloudMetic Team
Newly Launched Salesforce Field Service Suite To Help Technician Productivity
Salesforce Release Notes

Newly Launched Salesforce Field Service Suite To Help Technician Productivity

A few days ago, Salesforce revealed its new update Salesforce Field Service Suite for technicians to help boost productivity with trusted AI, CRM, and Data features.  A new, streamlined solution for field services firms that contributes to greater operational efficiency and technician productivity. With the help of real-time data and AI in the field, any […]

April 24, 2024 CloudMetic Team
Integration with Salesforce Sales Cloud to Increase Revenue
Sales Cloud

Integration with Salesforce Sales Cloud to Increase Revenue

Before talking about the Salesforce sales cloud and how it can help you increase revenue. You need to know what a Salesforce sales cloud is. And how it works.  A Salesforce sales cloud is a platform designed to improve customer relationship management. It also provides services like support sales, marketing, and customer service. (For both […]

April 24, 2024 CloudMetic Team
Empowering All: The Story of CloudMetic’s Inclusive Workspace
Salesforce General

Empowering All: The Story of CloudMetic’s Inclusive Workspace

Crafting a workspace that accommodates everyone’s needs is essential for foresting inclusivity and diversity within the organization. By implementing specific strategies, you can ensure that your workplace is accessible to all employees, regardless of their abilities or limitations. Here are several approaches to consider.  Our employment situation and possibilities have a significant impact on our […]

April 19, 2024 CloudMetic Team
Importance of Salesforce for the Manufacturing Industry
Salesforce Development Company

Importance of Salesforce for the Manufacturing Industry

Salesforce is designed for businesses to make more organised systematic and automated sales. It’s a cloud-based tool that provides flexibility and easy access, allowing you to evaluate your data and oversee your tasks from any location at any time. Additionally, it includes features that guarantee sales quality. But there’s much more to it. This article […]

April 19, 2024 CloudMetic Team
Welcome Salesforce Pro Suite: A New Launch From Salesforce To Improve CRM Solutions to Uplift Businesses
Salesforce Release Notes

Welcome Salesforce Pro Suite: A New Launch From Salesforce To Improve CRM Solutions to Uplift Businesses

Recently Salesforce announced its new release Salesforce Pro Suite to capture more of the SMB market. A scalable, adaptable, and comprehensive solution to help small companies get started and grow with the #1 AI CRM. To learn more about it, read it till the end for the complete information.  Pro Suite, powered by Salesforce’s Einstein […]

April 19, 2024 CloudMetic Team

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