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Welcome Salesforce Einstein Service Agent: First Fully Autonomous AI Agent
Salesforce General

Welcome Salesforce Einstein Service Agent: First Fully Autonomous AI Agent

Salesforce has announced Einstein Service Agent, its first completely autonomous AI agent. With its ability to understand and respond to a wide range of service issues without preprogrammed scenarios, Einstein Service Agent renders traditional chatbots obsolete, assisting in making customer service significantly more efficient. Salesforce Introduces Einstein Service Agent Salesforce unveiled its first completely autonomous […]

July 19, 2024 CloudMetic Team
Mulesoft AsyncAPI Support to Help AI-Powered Customer
MuleSoft

Mulesoft AsyncAPI Support to Help AI-Powered Customer

MuleSoft announced an open beta for AsyncAPI support in the Anypoint Platform, which will help adopt event-driven architectures (EDAs). Businesses can create end-to-end connections for event-driven applications, allowing systems to handle and respond to real-time events efficiently.  The new features make it easier for enterprises to implement real-time customer interactions across multiple apps and systems […]

July 4, 2024 CloudMetic Team
Building Customer Relationships with Salesforce Customer 360
Salesforce Customer 360

Building Customer Relationships with Salesforce Customer 360

In today’s time, only good products or services are not enough to grow a business. It requires personalised and customized customer experience. Salesforce Customer 360 puts customers at the centre of your business. Today’s world is a competitive business world. Salesforce Customer 360 gives you the best customer experience. You will know about building customer […]

June 19, 2024 CloudMetic Team
Salesforce New Data and AI Solution for Consumer Goods Cloud
Salesforce General

Salesforce New Data and AI Solution for Consumer Goods Cloud

Salesforce announced new data and AI capabilities for the Consumer Goods Cloud that will improve the efficiency and intelligence of the whole route-to-market process, from planning to execution. Data cloud for consumer Goods unlocks and combines customer data and industry market research, giving account representatives more insight into buyer preferences to improve retail planning and […]

June 17, 2024 CloudMetic Team
Empowering Business Growth with Salesforce CRM Solutions
Salesforce CRM

Empowering Business Growth with Salesforce CRM Solutions

Businesses are looking for various new ways to grow, remain competitive, and foster sustainable growth. Customer Relationship Management (CRM) technology can prove to be a game changer in this case. Salesforce is a leading CRM solution under CRM technology, which promotes your business growth with the help of enhanced customer engagement, streamlined processes, and insightful […]

June 14, 2024 CloudMetic Team
Advantages of Using Salesforce for Grow Businesses and Start-Ups
Salesforce platform

Advantages of Using Salesforce for Grow Businesses and Start-Ups

In today’s competitive business world, customer satisfaction and efficient operations are very important for businesses. For this reason, the demand for Cloud-based software and its services is also increasing.At present, many companies help businesses and start-ups to grow. Salesforce is a Cloud-based customer relationship management platform which primarily increases efficiency by helping businesses access their […]

June 11, 2024 CloudMetic Team
Salesforce Data Cloud Vector Database to Help Businesses Unify and Unlock Customer Data
Salesforce General

Salesforce Data Cloud Vector Database to Help Businesses Unify and Unlock Customer Data

Salesforce announced the Salesforce Data Cloud Vector Database, which will assist businesses in unifying and unlocking the power of 90% of customer data that is currently imprisoned in PDFs, emails, transcripts, and other unstructured formats.  Organizations are now able to integrate unstructured data sources, including call transcripts, online customer reviews, and support issues, directly into […]

June 10, 2024 CloudMetic Team
Salesforce Experience Cloud: Build, Connect, and Grow
Salesforce Experience Cloud

Salesforce Experience Cloud: Build, Connect, and Grow

Salesforce Experience Cloud (Community Cloud) is a digital experience platform. It was released in 2014 and built on the Customer 360 platform. With Salesforce Community Cloud, you can build online communities for partners, or employees. And you engage better with your audiences. Experience Cloud is used to create communities, portals, and forums. Businesses use Experience […]

May 30, 2024 CloudMetic Team
Salesforce New Commerce Cloud to Help Businesses Build Commerce Sites
Salesforce General

Salesforce New Commerce Cloud to Help Businesses Build Commerce Sites

Salesforce new Commerce Cloud technologies assist businesses in creating commerce sites that may increase revenue while providing tailored customer experiences. The enhanced development and checkout capabilities of Commerce Cloud technologies will assist retailers in meeting growing customer expectations for a consistent, integrated experience across all channels. Why It’s Important With 32% of customers saying they […]

May 29, 2024 CloudMetic Team
How Salesforce Helps Hospitality And Travel Firms with Personalize Operations?
Salesforce General

How Salesforce Helps Hospitality And Travel Firms with Personalize Operations?

Hey there Travel & Hospitality Heroes, are you still stuck in the manual process of inciting customers, giving them rooms, trips, food, and personalised services? Or are you trying to go digital but facing a cluster of websites & applications for each of your tasks? Well, the top travel companies have a secret CRM tool […]

May 28, 2024 CloudMetic Team

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